Returnly’s Latest Solution Aims to Expand a Seamless Returns Solution to Global Shoppers

Despite being an expensive pain point for retailers, the return process is a vital, and unavoidable, part of the consumer experience, even influencing a visitor’s decision to buy. According to recent findings in the Pitney Bowes’ global e-commerce study, a complex returns process is in the top five reasons for cart abandonment for global shoppers. Additionally, 11 percent of shoppers reported having abandoned orders in the past based on poor returns policy, as told by a recent Baymard Institute study. Seamless return process for global returns, though, have remained scarce for U.S. and Canadian retailers. Ahead of the prime holiday shopping season, Returnly, the post-purchase payments solution company which caters to retailers and brands in single-use products, has launched a new international returns solution allowing global shoppers access to seamless returns online from anywhere in the world. The program serves as a solution offering international returns at scale and allow shoppers a seamless return experience with proper customs documentation created. “Ecommerce has made it possible for retailers of any size to reach consumers in any country,” said Eduardo Vilar, founder and chief executive officer of Returnly, “Our international returns solution is designed to make online shopping easier than ever for today’s

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