Hey UPS, FedEx, Where’s My Package? Carriers Eyed in Tracking Report

Better late than never. According to estimates from PwC’s strategy consulting business, the number of packages delivered annually in the U.S. is expected to rise from 11 billion in 2018 to 16 billion by 2020. In its first report released this week, LateShipment.com, a logistics technology company for e-commerce retailers who ship with carriers such as FedEx, UPS, DHL and USPS, outlined the importance of last-mile delivery transparency, as well as the existing inefficiency (and unavoidable delays) that plague customers. Some firms, though, argue that delays could be better managed to avoid scaring the customer away based on one faulty delivery. Read More: Last-Mile Delivery Solution Shipsi Announces New Partners Along with LateShipment.com, other start-ups have launched to focus on remedying the last-mile delivery for e-commerce retailers, including Los Angeles-based Shipsi, a technology solution utilizing last-mile courier networks in more than 600 cities; Shipt, an online same-day delivery platform owned by Target.com. As a service that aims to predict parcel delays in real-time and prevent delivery mishaps from affecting one’s customers, LateShipment.com works with brands such as Michael Kors and Toys ‘R’ Us. Tracking more than 500,000 packages between January and March from 100 e-commerce retailers, some 6 percent of all packages were delayed. For

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